Updated: April 2024

Contact Us

Consumer Action has two offices—in San Francisco, and Washington, DC. See contact information below. Members of the media, click here.

For help with consumer complaints, visit our Help Desk.

Electronic communications

We would be glad to help you with any concern, however we ask that you submit only ONE communication about your issue. For instance, if you want to comment on our website content or materials, contact the Editor. If you would like to know about our trainings or educational materials, contact our Outreach Department. If you find broken links or web pages that don't load or display properly, contact the Webmaster. If you would like general information about Consumer Action, use the "Info" form.


San Francisco Office

  • Business Office: (415) 777-9648
Executive Director:
  • Anna Flores: (415) 777-9648 x214; anna dot flores at consumer-action.org

Washington DC Office (National Priorities Team)

  • General Business: (202) 544-3088
Direct Lines:
  • Anna Flores, Executive Director: (301) 807-1974
  • Ruth Susswein, Director of Consumer Protection: (301) 718-2511

Mailing Addresses

Consumer Action
57 Post Street, Suite 708
San Francisco, CA 94104
Note: Please send all correspondence for the Washington, D.C., office via email ([email protected]) or mail to the San Francisco street address. PLEASE DO NOT submit complaints or CCs to the DC office.

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